Sales KPI Sentinel 360 GPT

Request New Custom GPT
Name: Dayana Castaño
Email: dcastano@pasosalexito.com

What is your position at Pasos Al Exito?
Call Center Supervisor

What is the name and position of your manager?
Andres Morell – Sales Director

Summarize the task or responsibility you want AI to help with.
AI Job Support Opportunity: Automated KPI Analysis
Task Summary:
Monitor and analyze the Call Center sales team’s performance using daily, weekly, and monthly KPIs, identifying alerts, trends, risks, and opportunities to make fast decisions, prepare 1:1 coaching sessions, improve results, and report to the Sales Director.

How often do you do this task?
Multiple times a day

Why do you want help with this task or responsibility?
Requires searching, comparing, or organizing information

Other reason for wanting help:
N/A

What is the ideal result you’re hoping to achieve with this GPT?
A GPT that:

• Analyzes KPIs for individual agents and the overall team

• Produces clear, actionable summaries

• Detects early warning signs of underperformance

• Classifies agents by risk level

• Prepares inputs for 1:1 coaching sessions

• Delivers executive-ready reports for leadership

• Maintains a professional, empathetic tone aligned with PAE culture

How do you think this AI will help you in your job?

• Save time

• Work faster

• Eliminate repetition

• Speed up planning

• Speed up follow-ups

• Make decisions faster

• Reduce mistakes

• Improve accuracy

• Improve quality

• Catch missing details

• Organize information

• Turn notes into deliverables

• Prepare summaries

• Pull key information instantly

• Keep work on track

• Increase output

Once the GPT has been requested, created, and tested, the Manager can approve the GPT for use. Once approved, the GPT will be added to the GPT Database.