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Strategy

Playbooks

Pasos Playbooks are strategic documents that standardize key processes, ensuring efficiency, alignment, and consistency in decision-making and task execution around KPIs for all teams. Access the Playbooks below, ask questions of the Playbook AI, or talk to the Master Playbook AI linked below.

Playbook de IA (AI Playbook)

A guide for the AI area, including its objectives, mission, fundamental principles, and policies. It addresses strategic alignment, data governance and quality, user experience personalization, security, ethics, compliance, and measurement. View Document

Playbook de Operaciones (Operations Playbook)

A strategic document that compiles policies and processes based on best practices. Its main purpose is to standardize how key activities are performed, ensuring efficiency, alignment, and consistency in decision-making and task execution around Key Performance Indicators (KPIs). View Document

Playbook de Tecnología e Informática (IT Playbook)

A document detailing the objectives, mission, standards, and policies for the IT area. It covers onboarding, security, optimization, documentation, and the use of specific tools to maintain high IT standards. View Document

Playbook de Coaching y Mentoría (Coaching and Mentoring Playbook)

A guide outlining the objectives, mission, philosophy, and policies of the coaching and mentoring area. It includes confidentiality, ethics, responsibility, presentation, and follow-up policies to ensure effective coaching and mentoring practices.

Playbook de Website (Website Playbook)

A playbook for the marketing area focused on website development. It defines objectives, mission, standards, expectations for web professionals, and policies for communication, project management, content, and conversion. View Document